Privacy Policy

SNAZ Consulting

1. Introduction

SNAZ Consulting ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit snazconsulting.com, purchase our Products, or use our software tools and services — including BTL Uploader.

BTL Uploader is a content publishing automation tool developed by SNAZ Consulting that allows content creators to schedule and post video content to third-party platforms, including TikTok, via their authorized APIs.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Information You Provide

We collect information you provide directly when you:

•        Make a purchase (name, email address, billing information)

•        Register to use BTL Uploader (name, email address, TikTok account information you authorize)"

•        Contact us via email or our contact form

•        Sign up for our mailing list

Information Collected Through BTL Uploader

When you use BTL Uploader, we may access and process:

•        TikTok account identifiers and access tokens, obtained through TikTok's official OAuth authorization flow with your explicit consent.

•        Metadata about content you publish through the application (file names, upload timestamps, post status).

•        Error logs and usage data to diagnose and improve the application.

We do not store the content of your videos on our servers beyond what is necessary to complete the upload. We do not access your TikTok account for any purpose beyond what you have explicitly authorized.

Information Collected Automatically

When you visit our website, we may automatically collect:

•        Browser type and version

•        Pages viewed and time spent on our site

•        Referring website or source

•        Device type and operating system

•        IP address

This information is collected through cookies and similar tracking technologies. See Section 7 for more on cookies.

3. How We Use Your Information

We use the information we collect to:

•        Process and fulfill your orders and deliver your purchased Products.

•        Operate and provide BTL Uploader, including authenticating your third-party platform accounts and facilitating content publishing on your behalf.

•        Send transactional emails (order confirmations, delivery links, upload status notifications).

•        Respond to your inquiries and provide customer support.

•        Send promotional emails if you have opted in (you can unsubscribe at any time).

•        Improve our website, Products, and services.

•        Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. TikTok API Data

BTL Uploader uses TikTok's Content Posting API under TikTok's developer terms. When you authorize BTL Uploader to connect to your TikTok account:

•        We receive an access token that allows us to post content on your behalf. This token is stored securely and used only for the purposes you authorize.

•        We do not access your TikTok messages, contacts, followers, or any data beyond what is required to post content.

•        You may revoke our access to your TikTok account at any time through TikTok's app settings.

Our use of data obtained through TikTok's APIs complies with TikTok's Developer Terms of Service and Platform Policies.

5. Payment Information

All payment transactions are processed by secure third-party payment processors. We do not store your credit card number, bank details, or other sensitive financial information on our servers. Our payment processors are governed by their own privacy policies and PCI-DSS compliance requirements.

6. How We Share Your Information

We may share your information with:

•        Service providers who assist us in operating our website, processing payments, or delivering Products and Services — strictly to perform those functions.

•        Third-party platforms (such as TikTok) as required to fulfill the publishing actions you initiate through our tools.

•        Legal or regulatory authorities if required by law, court order, or to protect our legal rights.

We require all third-party service providers to keep your information confidential and to use it only for the purposes we specify.

7. Cookies

Cookies are small text files placed on your device when you visit a website. We use cookies to:

•        Remember your preferences and settings.

•        Understand how visitors use our website (analytics).

•        Enable certain website functionality.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. Purchase records are retained for accounting and legal compliance purposes. TikTok access tokens are retained only while your account remains active with BTL Uploader. You may request deletion of your data at any time (subject to legal retention requirements) by contacting us at hello@snazconsulting.com.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

•        Access: Request a copy of the personal information we hold about you.

•        Correction: Request that we correct inaccurate or incomplete information.

•        Deletion: Request that we delete your personal information, subject to legal obligations.

•        Revocation: Revoke BTL Uploader's access to your third-party platform accounts at any time through those platforms' settings.

•        Opt-out: Unsubscribe from marketing emails at any time using the unsubscribe link in our emails.

To exercise any of these rights, contact us at hello@snazconsulting.com. We will respond within a reasonable timeframe.

10. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. This includes secure storage of API access tokens and encrypted transmission of data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our website, Products, and Services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

12. Third-Party Links

Our website and tools connect to third-party platforms and services, including TikTok. This Privacy Policy applies only to data we collect and process directly. We are not responsible for the privacy practices of third-party platforms and encourage you to review their policies before authorizing access.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or about how BTL Uploader handles your data, please contact us:

SNAZ Consulting

Website: snazconsulting.com

Email: info@snazconsulting.com