FAQ

1. Who we are?

SNAZ Consulting offers professionally designed digital products to help IT Experts streamline their work. From prompt bundles to customizable templates, our tools are crafted to save time and boost productivity — whether you're working in Agile, Waterfall, or hybrid environments.

2. Who are these products for?

Our products are ideal for:

  • New and experienced Project Managers

  • IT professionals managing cross-functional teams

  • Freelancers and consultants handling client projects

  • Anyone looking to improve project documentation and planning

3. What do I get when I purchase a digital product?

You’ll receive a downloadable file (PDF, DOCX, Notion link) immediately after purchase. All materials are ready-to-use and can be customized to suit your workflow.

4. How do I use the prompts and templates?

Each bundle comes with instructions or example use cases. Prompts can be copied into your project tracking tools (like Notion, Asana, Jira), while templates work with Word, Excel, or Notion as listed.

5. Can I reuse these templates for multiple projects?

Yes! Your purchase includes lifetime personal use. You can reuse, adapt, and duplicate the templates or prompts across as many projects as needed.

6. Are there any refunds on digital products?

Due to the nature of digital downloads, all sales are final. However, if you experience any issues accessing your files or have questions, we’re happy to help. Just contact us via [support email or form].

7. Will you be offering products beyond project management?

Yes! While we currently focus on project management, we’re actively developing new digital tools for broader professional use, including IT operations, business strategy, and team collaboration.

8. Do you offer discounts or bundles?

Yes, we frequently offer bundle deals and seasonal discounts. Follow us on Pinterest to stay updated.

9. Can I request a custom product or template?

We welcome suggestions! If there's a specific prompt or tool you'd like us to create, reach out — we’re always open to feedback and ideas.